If you are experiencing an XML Thunder related issue, please contact us via email at firstname.lastname@example.org. To help us resolve your issue as quickly as possible, please provide us with the following:
- The XML Handler Definition File
- The XML Schema/WSDL/Copybook used to create the handler definition
- A sample XML file that is being processed by the Reader or created by the Writer
- A description of the error being encountered (i.e. the values found in the CANAM-XML-STATUS structure after the call to the handler)
- Return Code
You can access the XML Thunder Help File by going to Help -> Contents.
You will also find a Word document in the installation folder called XML Thunder Version 4 User Manual.