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Thunder Wiki for Thunder Suite, JSON Thunder & XML Thunder

Support and Help Documentation

Contacting Support»

If you are experiencing an XML Thunder related issue, please contact us via email at support@canamsoftware.com. To help us resolve your issue as quickly as possible, please provide us with the following:

  • The XML Handler Definition File
  • The XML Schema/WSDL/Copybook used to create the handler definition
  • A sample XML file that is being processed by the Reader or created by the Writer
  • A description of the error being encountered (i.e. the values found in the CANAM-XML-STATUS structure after the call to the handler)
    • Return Code
    • Message
    • Position
    • Source



Help Documentation»

You can access the XML Thunder Help File by going to Help -> Contents.

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You will also find a Word document in the installation folder called XML Thunder Version 4 User Manual.

Modified on 2013/09/27 09:32 by SuperUser Account